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    All my forms are now broken! I have them all set to go to custom "thank you" pages, but instead of going to the custom thank you page, your system

    Asked by weborigination on April 14, 2010 at 07:34 AM
    now puts the Thank You page within an iframe (I believe), instead of re-directing the user to the custom thank you page URL.  Please tell me there is a fix for this???
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    Answered by weborigination on April 14, 2010 at 07:45 AM
    Okay, update...  Not all of my forms are broken.  Some of them appear to still be able to point to a different Thank You URL, but others are simply putting the Thank You URL within a frame.  Please help!  
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    Answered by weborigination on April 14, 2010 at 08:09 AM
    I really do not understand this issue.  Some of my forms (http://weborigination.com/web/project-quote - for instance) work as expected and the user is re-directed to a custom Thank You page, but some of them (http://weborigination.com/contact-us) do not work properly and instead of directing the user to the custom Thank You page URL - are putting the entire Thank You page URL within a frame of the Contact Us page.

    Many of my forms for my customers are doing the latter.  I need a fix for this ASAP.
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    Answered by on April 14, 2010 at 08:49 AM

    I'd like to know too.  My forms are all messed up - mostly my reports, but I have seen this too that my custom thankyou page is showing up in an iframe.  I hope you (we) can get an answer to this soon!
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    JotForm Founder

    Answered by aytekin on April 14, 2010 at 10:18 AM
    We are still working in this issue. Thank you for your patience.
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    JotForm Founder

    Answered by aytekin on April 14, 2010 at 10:23 AM
    I think we have just fixed this problem. Can you check all of your forms and let us know if you still see a problem?
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    Answered by weborigination on April 14, 2010 at 11:05 AM
    Yes, it appears to be working properly now.  Thank you.  

    It does seem to take a bit longer to process the form and load the custom thank you URL, but I assume this is because you are still working on things and the server is loaded down?

    Thank you, again!