How do I add a surcharge to each sale?

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    Asked on March 09, 2013 at 09:57 AM

    Pay Pal is charging us an arm and a leg to process our sales...can I program a surcharge onto each sale through JotForm?

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    Answered on March 09, 2013 at 10:16 AM

    Thank you for contacting us. Surcharges are usually handled by the payment gateway you use and would depend how much they charge for it. I would advise contacting them if they can lower their charges in your account.

    With Jotform, you can handle product pricing and what you could only do is add the surchages in your product pricing.

    I would advise checking Authorize.Net, I believe they offer much lower processing fee than PayPal.

    If you have any other question, please feel free to contact us again.

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    Answered on March 09, 2013 at 12:27 PM


    Is it a fixed percentage that PayPal is charging per sale? If so, there's a way for you to have both the flat total and the total that includes the surcharge, displayed on the form. However, this would require your embedding the form's full source into a web page.

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    Answered on December 10, 2013 at 08:50 PM

    Would it not be a simple thing to enable the ability to just insert a calculation that multiplies the amount entered by a fixed percentage in the form itself and displaying as the total to be charged in a read only field?

    Seriously how hard can it be and I've read soooo many requests for this I'm amazed that it hasn't been done.

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    Answered on December 11, 2013 at 02:37 AM

    Hello cheekyface. I have answered your question to your past thread here.

    We do not have updates yet with our development team. We will surely update you on that thread if this feature becomes available. We apologize for this inconvenience.