How to recover old submitted data?

  • FaiyazKhalid
    Asked on July 23, 2019 at 2:19 AM

    My all previous submitted data from inbox has been removed. I had more than 1000 data in my inbox but i can only access data after 1 June 2019 and all the data before 1 June 2019 is no more itself. How to recover data? My data was most important for me which i am unable to find. Please help

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  • BJoanna
    Replied on July 23, 2019 at 5:28 AM

    Some submissions were removed from your account when it was downgraded to a Free plan in June because the Free accounts can store only 500 submissions. Considering that you upgraded your account to a Bronze plan 3 days ago I was able to restore your submissions. 

    Your form now has 1147 submissions. 

  • FaiyazKhalid
    Replied on July 24, 2019 at 10:08 AM

    I am very much thankful to you.

  • FaiyazKhalid
    Replied on September 18, 2019 at 7:09 AM

    Please restore my previous data. my subscription had expired but i renewed it now so please restore my previous data.

  • AndrewHag
    Replied on September 18, 2019 at 8:37 AM

    I restored all your old submission data. You have a total of 2,370 submissions now.

    Please check and let us know.