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perry_chuAsked on July 23, 2019 at 4:54 AM
Hi Jotform Team,
I am trying to embed the form in my AMP page, but there are two problems caused.
1) Cant not submit the form
2) The form design is very strange. Cannot place the form in center
Website: https://www.spacebox.com.hk/blog/家居儲存/柴灣迷你倉/
Passwords: 1315
Can you please take a look. Thank you so mcch
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Richie JotForm SupportReplied on July 23, 2019 at 8:30 AM
I have checked the form in your web page and can you please try using the Iframe code in embedding the form?
Here is a guide:https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Please give it a try and let us know if you need further assistance.
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perry_chuReplied on July 24, 2019 at 10:24 PM
I tried. But it doesnt work.
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jherwinReplied on July 25, 2019 at 2:36 AM
The form submits when it is opened using Laptop/PC. However, when I used an iPhone to try submitting your form, I was able to replicate the issue you mentioned.
Submitted using laptop:
Test submit using iPhone 7:
Please try to embed your form using stripped iFrame embed code, please see the stripped embed code of your form below.
<iframe id="JotFormIFrame-92048306256456" title="Testing - 港島區- 4大迷你倉公司價錢大比拼 " onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.me/92048306256456" frameborder="0" style="width: 1px; min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>If that does not work, try to embed your form using other embed codes: Which-Form-Embed-Code-Should-I-Use
Please give it a try and let us know how it goes.
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perry_chuReplied on July 25, 2019 at 3:15 AM
Hi jherwin,
Thanks for your quick response.
Tried all method. I posted all method in my page
Still cannot submit the form in AMP page.
Can you please help me to take a look again? Thanks
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Nik_CReplied on July 25, 2019 at 5:19 AM
I was able to replicate the problem, but I'm not sure why is it happening, since it is working on a computer, but not on the phone. If it is possible, I would try with embedding via Form source code: https://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form
Let us know if that is possible and if it worked.
Thank you!