Redirect after submission is not working for me.

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    ekremeier61
    Asked on July 23, 2019 at 09:14 AM

    Redirect after submission is not working for me. I have used it on other forms with no issues. It still goes to the old page I was redirecting people to. How can I fix this?



    This is a re-post of a comment on Redirecting Users to a Different Page

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    CengizHan
    Answered on July 23, 2019 at 10:36 AM

    Please double check that you configured your form's thank you page to "Redirect to external link" from Settings.

    After that, if your form still does not redirect, older version of the form may be cached. You can try clearing the cache of the form: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache