My google sheets integration stopped integrating.

  • Regina
    Asked on July 23, 2019 at 11:35 AM

    I am not sure why my Google Sheet stopped integrating with the form. It happens every 3 months. What is the solution to make sure the same one sheet is being integrated correctly or do I have to create another sheet? 

  • Kiran Support Team Lead
    Replied on July 23, 2019 at 1:51 PM

    Are you referring to the form 83374184630155 in your account? If so, as we tried to push the missing submissions to the spreadsheet, it is displaying an error that the token has expired.

    156390414723072019 230733 Screenshot 10

    It seems to be the integration is not connected or there might be an issue with the Google Authentication for the Sheets integration. At this point, we request you to try reintegrating the Google Sheets to the form. 

    Please make sure that you are not making any changes to the integrated spreadsheet that might break the integration again.

    Thank you!