I am not receiving email alerts or test emails from Jotform.

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    jaxstrings
    Asked on March 09, 2013 at 11:27 PM

    When I check my jotform account, I can see the submissions, but I am not receiving email notifications. I went to the email notifications settings on my forms and sent test emails, which I never received.

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    glennlee
    Answered on March 10, 2013 at 12:04 AM

    Hi ,

    I would like to inform you that test email will only work on primary email address of the account, so if you want to test the new email address notification please try it on preview .

    Thanks.