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jarrad777Asked on July 23, 2019 at 4:18 PM
I am having the same issue. Please help
http://cozumelcruiseexcursions.net/cozumel-snorkel-tour-reservation.html
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Richie JotForm SupportReplied on July 23, 2019 at 4:20 PM
We are sorry for the inconvenience.
We had an issue with our payment integration default option for products not processing payments.
Our developers has fixed this issue.
Can you please test your form and let us know if the issue still persists?
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ethnolinkReplied on July 24, 2019 at 12:18 AM
This has not been resolved. Issue is still persisting for us as well, have cleared form cache already and still persisting.
Have logged a support ticket over an hour ago but havent heard a response yet.
Please escalate ASAP. -
Nik_CReplied on July 24, 2019 at 2:31 AM
@ethnolink, please avoid opening multiple threads since that can cause confusion and delay.
We attended your two other threads:
https://www.jotform.com/answers/1901380
https://www.jotform.com/answers/1901768
Please refer to it and reply if the issue persists (in one of those threads).
Thank you!