Need to change myself from a User to the admin for our account

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    brenda.horvath
    Asked on July 23, 2019 at 04:55 PM

    The admin is no longer with the Association and I need to be added as the admin person.  She set me up as a user and she has shared the templates but i'm concerned if she deletes her account I and other users will loose the templates.

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    zuritapia
    Answered on July 23, 2019 at 07:05 PM

    Hi Brenda!

    What we can do is transfer the forms from the admin to this account to avoid that worry of her deleting her account. 

    We will just need for the admin to make a new thread requesting for the forms to be transferred to you

    Looking forward to hearing from you.

  • Profile Image
    zuritapia
    Answered on July 23, 2019 at 07:07 PM

    Update:

    Another possibility can be to clone the forms, however, this will not transfer the form data. 

    Guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL