Why my account is suspended?

  • Profile Image
    Bobbi-Anne Lombardo 
    Asked on July 23, 2019 at 05:33 PM

    I just created an account, created a form, tested it and all was great.

    I sent it to recipients, received 6 responses and then all of a sudden received emails that the form is disabled.

    When I went to login, it says my account is suspended!!!!!

    What is going on here!!!????

    Screenshot
  • Profile Image
    jherwin
    Answered on July 23, 2019 at 08:53 PM

    Upon review of your account was found automatically suspended (autosuspended)

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

    I have inspected your forms and found no guilty fields, so I have activated your account, we apologize for the inconveniences this may have caused you.

    You may continue developing your forms according to our Terms of Use.

    Thank you.