Blanks when exporting submissions to CSV/Excel

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    hpanders
    Asked on March 10, 2013 at 10:50 AM

    All the cells are blank except the submission date. 

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    Welvin
    Answered on March 10, 2013 at 11:50 AM

    Hi,

    Thanks for reporting this to us. A same thread is already forwarded to our Level 2 Support/Developers for further checking and investigations. While waiting for an update, please try creating a Grid Listing (Grid Listing) as it works fine to me.

     

    Thanks

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    hpanders
    Answered on March 10, 2013 at 11:51 AM

    Thanks.  I can use the grid listing.

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    Welvin
    Answered on March 10, 2013 at 11:52 AM

    You are welcome. Yes, you can use the Grid Listing. Thanks

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    jeanettebmz
    Answered on March 10, 2013 at 02:21 PM

    I was informed by our CTO that the issue with Excel/CSV reports has been solved. Please log out and clear browser's cache if needed

    Cheers!

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    hpanders
    Answered on March 10, 2013 at 04:13 PM

    Thanks for the quick fix of this issue.  It's working fine now.

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    jonathan
    Answered on March 10, 2013 at 04:16 PM

    Thank you for updating us. Feel free to contact us again anytime should you have other inquiry.