Take Photo widget: Image is in low resolution when capture using take photo widget.

  • WakaCampa
    Asked on July 24, 2019 at 1:29 AM

    I know the question has already been asked and answered here: https://www.jotform.com/answers/1798399-Low-resolution-when-using-Take-a-Photo-widget

    But I'm wondering if it is on your list of features improvements at all, because I'm quite surprised that a photo taken with an iPhone XS looks like it's been taken by a flip phone ahah!

    I'm sure it makes it simply unusable by most of us.

    Cheers,

    Max

  • Jed_C
    Replied on July 24, 2019 at 3:32 AM

    Currently, the only workaround is to use standard file upload field. I'll submit a request to our L2 team and see if this is something that can be improved in the widget.

    Unfortunately, I cannot provide an estimated timeframe. We'll notify you in this thread if ever there's an update to this request.

  • WakaCampa
    Replied on July 24, 2019 at 6:43 AM
    Thanks a lot for your swift reply.
    I understand the workaround, it’s just not a great UI for my customers.
    A resolution of at least 1,024pix would be good.
    Thank you again
    Max
    ...
  • roneet
    Replied on July 24, 2019 at 8:06 AM

    My colleague has already submitted a feature request for your requirements.

    We will inform you if there is an update on this.

    Thanks.