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WakaCampaAsked on July 24, 2019 at 1:29 AM
I know the question has already been asked and answered here: https://www.jotform.com/answers/1798399-Low-resolution-when-using-Take-a-Photo-widget
But I'm wondering if it is on your list of features improvements at all, because I'm quite surprised that a photo taken with an iPhone XS looks like it's been taken by a flip phone ahah!
I'm sure it makes it simply unusable by most of us.
Cheers,
Max
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Jed_CReplied on July 24, 2019 at 3:32 AM
Currently, the only workaround is to use standard file upload field. I'll submit a request to our L2 team and see if this is something that can be improved in the widget.
Unfortunately, I cannot provide an estimated timeframe. We'll notify you in this thread if ever there's an update to this request.
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WakaCampaReplied on July 24, 2019 at 6:43 AMThanks a lot for your swift reply.
I understand the workaround, it’s just not a great UI for my customers.
A resolution of at least 1,024pix would be good.
Thank you again
Max
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roneetReplied on July 24, 2019 at 8:06 AM
My colleague has already submitted a feature request for your requirements.
We will inform you if there is an update on this.
Thanks.