Submissions not being sent to my email

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    Asked on March 26, 2011 at 12:13 AM

    When people have completed the form on my website and clicked on "Submit" it is not being sent to my email address. I can view it when I log into, but it doesn't appear in my inbox. Suggestions?

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    Answered on March 26, 2011 at 05:40 AM

    I have checked our mail logs for your e-mail address which you have entered in your form ( And I see there your mails are sent. In this case you should check your spam mails / spam filters or try to add jotform as a trusted contact. If these will not work you should ask your e-mail provider about why you can not get mails. In case of necessity I can send you your e-mail's logs.