- berrysAsked on March 26, 2011 at 04:00 AM
How can I find out when my form susbscriptions will roll over to a new month? I am up to my 100 limit, but I know I don't need many more than the 100 subscriptions at the moment, so don't need to upgrade.
I have asked twice, but no response from Jotform. :-(
- JotForm SupportNeilVicenteAnswered on March 26, 2011 at 05:02 AM
First off, thank you for choosing Jotform out of the many web form builders available in the internet. I apologize if no one has ever responded to your queries, your questions might have slipped due to the large volume of user questions we receive everyday. Rest assured though, we're doing our very best to provide our user base, free or paid, the most reliable service we could give.
With regards to your concern, I looked into your account and it is stated that you are over your limit for this month. Your free 100 monthly submissions allocation will be replenished on the start of the next month. So it seems that you just need to wait for one week at most to have your forms back to work again. Hope that answers your question.