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permittingAsked on July 25, 2019 at 10:09 AMPage URL: https://form.jotform.com/92053758263158
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Ivaylo JotForm SupportReplied on July 25, 2019 at 11:20 AM
What type of form do you try to setup? An online form or a fillable PDF?
If you want to create a fillable PDF, you should download the PDF file and then send it to your users. So, they will have a PDF file, which they should open with a PDF reader and fill out.
It seems that you try to create an online form with a fillable PDF. You are not supposed to use the features in this way. In order to create functional fillable PDFs, please check and follow these guides:
https://eu.jotform.com/help/552-How-to-Create-PDF-Forms-with-PDF-Editor
https://eu.jotform.com/help/312-JotForm-Fillable-PDF-Creator-with-All-Points
Let us know if you need any further assistance.