Lightbox Form suddenly stops appearing on my page

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    Dbyds
    Asked on March 11, 2013 at 07:54 AM

    Hi, 

    The url is www.dbyd.co.za. The feedback button works and calls the form block but it is a white space.

    www.dbyd.co.za

     

    Thanks

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    EltonCris
    Answered on March 11, 2013 at 09:50 AM

    Hi,

    Thanks for reporting. I have raised the problem to our development team so they can investigate this case. While waiting for the actual fixed, I'd suggest to remove "2" on the source URL found on the first line of lightbox form's embed code. Example.

    <script src="//cdn.jotfor.ms/min/g=feedback2" type="text/javascript">

    Just remove the highlighted "2" after feedback. Thanks!

  • Profile Image
    aytekin
    Answered on March 11, 2013 at 11:32 AM

    The problem is now resolved. Thank you for your patience. No need to change any code in your site.