Account password reset.

  • theconsciousattitude
    Asked on July 25, 2019 at 2:02 PM

    I need to reset password but it is asking me to put the current one. I am doing it from my profile. I can access to jot form but only from one computer and need to know my current password.  Thanks.

  • Nik_C
    Replied on July 25, 2019 at 3:00 PM

    We don't know your password since we don't have a record of it (it is not how the passwords are actually stored in general).

    You can use password reset link: 

    1564081177Screen Shot 2019 07 25 at 8 Screenshot 10

    If you have access to the email address of the account.

    Let us know if you have any further questions.

    Thank you!