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jdorsey1Asked on July 25, 2019 at 7:54 PM
I've created a scheduling form in hopes that only one person can sign-up for one time slot at a time. However, when someone picks a certain date/time it stays open making it available for multiple people to pick the same date/time. How can I fix this?
Page URL: https://form.jotform.com/91625394142154 -
jdorsey1Replied on July 25, 2019 at 7:56 PM
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jdorsey1Replied on July 25, 2019 at 7:58 PM
I've posted two screenshots above to help show my problem.The first one shows that a certain date/time is still available but the second one shows that someone has already picked that date/time. However, it's still available for others to pick. I don't want multiple people picking the same date/time.
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Kevin Support Team LeadReplied on July 25, 2019 at 10:03 PM
I have been testing a cloned version of your form and I was unable to replicate the issue, I just submitted selecting an option and it was properly disabled, example:
May you please kindly perform a test on your form and see if the problem persists?
I have cleared your forms cache, please kindly test and let us know how it goes.
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jdorsey1Replied on July 26, 2019 at 1:03 PM
It looks like it's still an issue. I just had two people sign up for the same time slot.
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Kevin Support Team LeadReplied on July 26, 2019 at 1:23 PM
May you please kindly provide us the submissions IDs for those ones you just received?
This guide will help you getting such info: https://www.jotform.com/help/549-Where-to-Find-the-Submission-ID