How can I make my scheduling form only accept one entry for a certain date/time?

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    jdorsey1
    Asked on July 25, 2019 at 07:54 PM

    I've created a scheduling form in hopes that only one person can sign-up for one time slot at a time. However, when someone picks a certain date/time it stays open making it available for multiple people to pick the same date/time. How can I fix this?

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    jdorsey1
    Answered on July 25, 2019 at 07:56 PM

    1564098980Screenshot 1.jpg1564098988Screenshot 2.jpg

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    jdorsey1
    Answered on July 25, 2019 at 07:58 PM

    I've posted two screenshots above to help show my problem.The first one shows that a certain date/time is still available but the second one shows that someone has already picked that date/time. However, it's still available for others to pick. I don't want multiple people picking the same date/time.


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    Kevin_G
    Answered on July 25, 2019 at 10:03 PM

    I have been testing a cloned version of your form and I was unable to replicate the issue, I just submitted selecting an option and it was properly disabled, example: 

    15641063871.gif

    May you please kindly perform a test on your form and see if the problem persists? 

    I have cleared your forms cache, please kindly test and let us know how it goes. 

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    jdorsey1
    Answered on July 26, 2019 at 01:03 PM

    It looks like it's still an issue. I just had two people sign up for the same time slot. 

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    Kevin_G
    Answered on July 26, 2019 at 01:23 PM

    May you please kindly provide us the submissions IDs for those ones you just received? 

    This guide will help you getting such info: https://www.jotform.com/help/549-Where-to-Find-the-Submission-ID