Feedback/Lightbox Form suddenly stops appearing on my page

  • Profile Image
    nhtdmrc
    Asked on March 11, 2013 at 10:09 AM

    Hi there,

    There is some problem that, I can't see Feedback Button content on web site

    Thanks...

    Nihat Demirci

  • Profile Image
    EltonCris
    Answered on March 11, 2013 at 10:41 AM

     

    Hi Nihat,

    Thanks for reporting. I have raised the problem to our development team so they can investigate this further. While waiting for the actual fixed, please remove "2" on the source URL found on the first line of your lightbox form's embed code. Example.

    <script src="//cdn.jotfor.ms/min/g=feedback2" type="text/javascript">

    Just remove the highlighted "2" after feedback. This should help. Thanks!

     

  • Profile Image
    aytekin
    Answered on March 11, 2013 at 11:55 AM

    This problem is now fixed. No need to change any code in your site.

    Thank you for your patience.