Login failed suspended account

  • Bikur Cholim
    Asked on July 26, 2019 at 9:01 AM

    I see i was charged for another year of service. even im not using this account anymore, and i wanted to login to see where this is up to, but i cannot login, message comes up Login failed - SUSPENDED

     

     
  • Richie JotForm Support
    Replied on July 26, 2019 at 10:52 AM

    I have checked your account and it seems the account was suspended because the account was  compromised as reported by the previous account user with the email address
    i****@satmarbc.org

    We can cancel the subscription and give you a full refund.

    We will wait for your response.