Help with PayPal Invoice

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    sakinahbirthservices
    Asked on July 26, 2019 at 12:46 PM

    Hi,


    I am trying to set up PayPal Invoice on one of my forms, however, it seems to fail after every single attempt. Can you please help?

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    zuritapia
    Answered on July 26, 2019 at 01:59 PM

    Hi @sakinahbirthservices!

    Have you tried to remove the payment integration and adding back and connecting to your PayPal account? You can try to set this up in a different browser as well. 

    Please let us know if you need further assistance. 

  • Profile Image
    sakinahbirthservices
    Answered on July 27, 2019 at 01:43 PM
    Hi.
    Yes, I have tried removing it, adding it and trying again.
    ...
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    John_Benson
    Answered on July 27, 2019 at 04:54 PM

    I checked your form and I can see that it is using PayPal Checkout and not PayPal Invoicing.

    1564260856checkout.png

    I did fill up your form and when I clicked the PayPal button, a pop-up window will appear. Here's a screen capture:

    1564260763test-submission.gif

    Are you having issues in completing the integration with PayPal Invoicing? Please take note that you should use a PayPal Business Account in order for this to work. Here's a guide: How-to-integrate-PayPal-Invoicing-with-JotForm.

    If you need further help, kindly let us know.

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    sakinahbirthservices
    Answered on July 29, 2019 at 12:43 PM
    Hi,
    Yes, thank you. I decided to go along with PayPal Checkout instead.
    I do have another question: I want to share my Jotform Sign-up Sheet/link
    ...
  • Profile Image
    zuritapia
    Answered on July 29, 2019 at 01:13 PM

    If you want to share the link to your form all you have to do is go within the settings of your form and select Publish and the link will be provided.

    You can also try to create a custom URL which also will direct them to your form.

    Guide:  How-to-Create-a-Custom-URL-of-a-Form 

  • Profile Image
    sakinahbirthservices
    Answered on July 30, 2019 at 12:43 PM
    Thank you. I will try this!
    I have another question: How can I make sure all questions must be answered

    ...
  • Profile Image
    Victoria_K
    Answered on July 30, 2019 at 12:46 PM

    Hi!

    We have moved your next question as separate thread: https://www.jotform.com/answers/1909173 

  • Profile Image
    sakinahbirthservices
    Answered on September 20, 2019 at 10:39 AM
    Hi. I am having trouble with integrating PayPal Invoice again. This time on
    my HypnoMothering Form - can you please help? I did everything correctly as
    per instructions and the PayPal Payment Option is still not appearing on my
    form.

    ...
  • Profile Image
    BDAVID
    Answered on September 20, 2019 at 11:24 AM

    We will address this issue in a separate forum thread: https://www.jotform.com/answers/1972720