Unable to change new form width

  • Profile Image
    arclitestudio
    Asked on March 11, 2013 at 02:32 PM

    I seem to be unable to change the form width - Never had that problem before but on both Firefox and Chrome the form width button is clickable but not modal window comes up to change value? Is there something that has broken this function?

     

    Form is not live or on a site, this problem is right at the onset of building a new form.

  • Profile Image
    ardy0689
    Answered on March 11, 2013 at 02:38 PM

    Hello,

    Can you give us the Form URL or link of your form so we can have better look at it.

    Thanks

  • Profile Image
    arclitestudio
    Answered on March 11, 2013 at 02:44 PM

    Ardy,

    The form Id# is: 30696221472150     -- BUT, the form is not live anywhere, the problem is in the Jotorm website form design interface - when I click on the FORM WIDTH button, the button depresses but not "property" window shows up for me to change the value.

  • Profile Image
    kenneth
    Answered on March 12, 2013 at 11:34 AM

    Hi Ardy,

    The form width and label width are working just fine.  If you are using chrome or if your cache is enabled, then please try to clean it. and let us know if the problem still persist.

    Thank you,
    Kenneth