Do the users have the ability to submit form through mobile in an offline mode without Mobile app or account?

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    ShabeenaSheikIbrahim
    Asked on July 27, 2019 at 11:15 AM

    I have Jotform Account and I'm the owner of the form; I send it to users to fill and submit.Do the users have the ability to submit form through mobile in an offline mode without Mobile app or account?

    Scenario: I send a link via email to user to fill and submit form. User opens the forms but later loses data connectivity or Wifi. Could the user still continue to fill form in an offline mode?

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    Victoria_K
    Answered on July 27, 2019 at 02:21 PM

    Hello!

    As far as I understand, you would like to allow users submitting forms via mobile browser when there is no internet connection. Unfortunately, this is not possible. The only option would be to advise users instal our application to use forms in offline mode. 

    Also, you can set up 'save and continue' on your forms, at some point this might help in terms of saving form progress. 

    Here are related help guides:

    How-to-Save-Forms-and-Continue-Later

    Setting-up-the-Continue-Forms-Later-Feature-in-Card-Forms