Check box status - checked or unchecked - does not register on Excel report

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    Asked on March 11, 2013 at 06:29 PM

    I've added a checkbox to my JotForm, which seems to work fine except that when I download an excel file of the submissions, all fields appear on the Excel file except the checkbox. The label for the checkbox indeed created a column with that label in Excel. But when I test it with either a checked box or un-checked box, nothing appears in that column in Excel.

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    Answered on March 11, 2013 at 06:54 PM

    Thank you for contacting us.

    You will need to add some value to the check box option, then it will appear on the Excel file and Submissions page.

    For example, add a Yes option, or use the full text 'I would like to receive emails with information about Muir Valley.' as an option.

    Please feel free to contact us if you need any further assistance.