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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Footer of website appearing in the middle of the jotform form.

    Asked by Jayski32 on March 26, 2011 at 02:39 PM

    The footer of my website is appearing in the middle of my questionnaire.  If I scroll over the "share this" icon on my website it will then load properly.  Obviously this "fix" is not something that potential customers are going to be a aware.  This loading problem does not happen everytime.  How can I make sure it doesn't happen?

    Page URL:

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    JotForm Support

    Answered by NeilVicente on March 26, 2011 at 07:04 PM


    I viewed your site using IE, Firefox and Chrome and so far I haven't been able to replicate your problem with the form although I saw it as you describe while the page is loading, but it turns out fine after the page has loaded.  It occurs in IE only.

    while loading


    after loading

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    Answered by sharpcrayon on April 21, 2011 at 05:10 PM

    Jayski32, did you find a solution to this problem? I am having the same problem, and it's rather annoying. My post about it is here.

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    Answered by allanftd on April 21, 2011 at 06:10 PM

    Hi sharpcrayon and jayski32,


    Thank you for posting your concerns here. If you haven't done it yet, please try to use the Iframe embed code which looks similar to the lines of codes below instead of the one currently embedded on your websites:

    <iframe allowtransparency="true" src="//www.jotform.com/form/11100548153" frameborder="0" style="width:100%; height:478px; border:none;" scrolling="no">


    You can adjust the height (highlighted in green) to your desired number in pixels.

    By using the iframe embed code, your website's CSS elements will not interfere with that of your JotForm form.

    Please let us know how it goes. Thank you for using JotForm!


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    Answered by masspa on April 21, 2011 at 06:20 PM