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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom URL for Thank You not working. After submission, being redirected to a page that won't load

    Asked by Jayski32 on March 26, 2011 at 02:58 PM

    After completing submission I am redirected but to a page that won't load which doesn't exist.  I need it to redirect to:

    a new URL.  I have checked the custom URL setting in JotForm and it appears correct.


    Any help would be greatly appreciated.

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    Answered by allanftd on March 26, 2011 at 03:33 PM

    Hi Jayski32,

    I was able to check your custom URL and there was a slight error in the URL entered - there was no colon in the http:// . I went ahead and made the necessary correction in your custom URL. Kindly try again and let us know if it works this time or not.

    Thank you for using JotForm!


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    Answered by Jayski32 on March 26, 2011 at 03:58 PM

    Worked.  Thank You for such a quick response!

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    Answered by gori-mathew on August 29, 2012 at 03:56 PM

    Welcome and keep enjoying using Jotform!