Custom URL for Thank You not working. After submission, being redirected to a page that won't load

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    Asked on March 26, 2011 at 02:58 PM

    After completing submission I am redirected but to a page that won't load which doesn't exist.  I need it to redirect to:

    a new URL.  I have checked the custom URL setting in JotForm and it appears correct.


    Any help would be greatly appreciated.

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    Answered on March 26, 2011 at 03:33 PM

    Hi Jayski32,

    I was able to check your custom URL and there was a slight error in the URL entered - there was no colon in the http:// . I went ahead and made the necessary correction in your custom URL. Kindly try again and let us know if it works this time or not.

    Thank you for using JotForm!


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    Answered on March 26, 2011 at 03:58 PM

    Worked.  Thank You for such a quick response!

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    Answered on August 29, 2012 at 03:56 PM

    Welcome and keep enjoying using Jotform!