- magnussongroupAsked on March 11, 2013 at 09:59 PM
- jeanettebmzAnswered on March 11, 2013 at 11:35 PM
It looks like comcast rejected messages coming from our servers , so your email addressed fell into our bounce list , as shown in this server log:email@example.com is IN the bounce list
Reason(s) : 5.4.7 - Delivery expired (message too old) 554-'imta05.emeryville.ca.mail.c= omcast.net comcast 22.214.171.124 Comcast block for spam. Please see http:= //postmaster.comcast.net/smtp-error-codes.php#BL000000'
I have checked your form, and I found that you did not map a field from within your form to the Sender Name
It only had "Please select" on it
That's why the sender name was blank and this was interpreted as spam message by Comcast, causing the rejection
Please check this guide to prevent further issues