Trying to change my password but dont know existing password

  • 214thsquadmilsim
    Asked on July 29, 2019 at 5:36 PM

    Hi, Im trying to change my password but dont remember the existing one, so I can sign in on mobile.



  • stevenmarshall
    Replied on July 29, 2019 at 6:39 PM

    Hi @214thsquadmilsim,

    Since you are not able to remember your password the best thing to do is form the login screen click on "Forget Password", Enter your user username or email address. You can do this from either desktop or Mobile log in screens.

    You will be sent an email with instructions on how to change your password.

    1564438923Screen Shot 2019 07 29 at 3 Screenshot 10

    1564438945Screen Shot 2019 07 29 at 3 Screenshot 21

    Guide: How-to-reset-the-password

    Guide: How-to-Download-and-Start-Using-JotForm-Mobile-Forms

    Please let us know if you need any further assistance.

    Thank you.