Chase WePay: Token has been revoked error

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    lahillar
    Asked on July 29, 2019 at 06:34 PM

    I can't accept cc payments - error token has been revoked. how do I resolve. 

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    JohnRex
    Answered on July 29, 2019 at 07:34 PM

    Usually, this means the access token granted to Jotform's WePay app has been revoked for some reason.

    May we ask if you, by any chance, have tried reconnecting the form to WePay? Please try re-integrating it to your form. I would suggest clearing your browser's cache first prior doing the re-integration.

    Please try that and let us know if the issue still persists. It will also be helpful if you could provide us a screenshot of the actual error that you're receiving. Please refer to this guide on How-to-Post-Screenshots-to-Our-Support-Forum.