Login Suspended

  • Profile Image
    BRUNO
    Asked on July 30, 2019 at 08:50 AM

    Hello,


    I was creating a form when I was surprised by a "phishing" attempt message. I have not tried phishing, I have forms for my own use, I have long pointed out, and I have no intention of anything illegal.

    As my forms were being used more, I intended to purchase a paid plan, but I see that such a charge would hurt my business. I was not questioned, they simply blocked me, totally disrespectful action.

    I request unlocking urgently.

    Thank you,

    Bruno Rontani

  • Profile Image
    gerardw
    Answered on July 30, 2019 at 09:03 AM

    Hello Bruno,

    We apologize for this inconvenience. Firstly, our phishing detector automatically blocks any phishing attempt. Sometimes this may not be the case.

    Your account was suspended for click bait because the form "92096871401660" had only images on the form and the system recognized it as suspicious.

    If you would like to add social media buttons in your form, you can add the Social Share or Social Follow widgets in your form.

    https://widgets.jotform.com/widget/social_share

    https://widgets.jotform.com/widget/social_follow 

    Hope these links will help you out.