When opening a form to answer it, I have to pass twice the "Starting page"

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    darroyolpz
    Asked on July 30, 2019 at 03:43 PM

    When I want to open a form to answer it, I have to pass twice the "Starting/Welcome page"

    I'm opening the form from the Jotform app

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    IvayloK
    Answered on July 30, 2019 at 04:19 PM

    I checked your forms. I was able to replicate the issue on this form https://www.jotformeu.com/form/91932330844356. But it only happens when the page is not fully loaded (the circle still spins next to the page).

    Can you please try to wait the page to load entirely and then click on the "Empezar" button?

    We will wait for your response.