im receiving some files but some say this ?

  • Profile Image
    bitcoin
    Asked on March 12, 2013 at 11:58 AM

    im receiving some files but some say this ?

     

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
     <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>01ED630D9EC2F27C</RequestId>
     <HostId>
    ytmVT4R6yp9Ac0tABRBD2uFY8a6ZJZSA4b5UOdYk8m200Vfr68WOa2Z+gFqyGgtw
    </HostId>
    </Error>

  • Profile Image
    ardy0689
    Answered on March 12, 2013 at 12:20 PM

    Sorry for this inconvenience. Are you trying to access this from the email? This is a glitch on our Amazon storage server. I will escalate this to our development team. We will surely notify you if there are updates.

    I have tested to access the same file from the jotform submission page and it works well.

     

    Thank You!

  • Profile Image
    liyam
    Answered on March 12, 2013 at 01:12 PM

    Hello bitcoin.  I just clicked on the link you have provided and it appears to show the download prompt.  I also tried clicking on the rest of your submissionss and so far I have not experienced any XML errors.