Pricing Question

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    tarosb
    Asked on July 31, 2019 at 09:24 AM

    Hello,  I have used Jotform 2 other times and I see 5 forms are free and it is tracking them.  Does that mean once I use the 5 forms I HAVE to start paying every time I use it after that?

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    Richie_P
    Answered on July 31, 2019 at 10:47 AM

    I have checked your account and you're in the Free subscription.

    For the Free plan , you are able to create up to 5 forms and if you wish to create more forms you would have to upgrade your plan.

    For more information regarding form limits, you may check this link:https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits


    Hope this information helps.

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    tarosb
    Answered on July 31, 2019 at 11:43 AM
    When I get to 5 forms and have to upgrade do I have to pay the monthly fee even when I am not using it?
    Tara
    ...
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    Richie_P
    Answered on July 31, 2019 at 12:05 PM

    Yes, we use subscription service. Once you're subscribed to a plan, you would have to pay for it depending on your scheduled payment regardless if the form is used or not. You may however, downgrade anytime if you don't need the extra limits.

    https://www.jotform.com/pricing/

    Hope this information helps.

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    tarosb
    Answered on August 01, 2019 at 08:43 AM
    Thank you for clarifying.
    The nice this about your service that stood out above the others, was paying when we use it, since it isn’t something we need all the time.
    Have a good day.
    Sincerely,
    Tara
    Tara L. Osborne
    PA Key Office Supervisor/Administrative Coordinator
    Pennsylvania Key
    200 North Third Street
    3rd Floor
    Harrisburg, PA 17101
    717-213-2066 (office)
    717-210-1494 (cell)
    717-213-0585 (fax)
    tarosb@pakeys.org
    Pennsylvania Early Learning Keys to Quality
    www.pakeys.org
    www.papromiseforchildren.com
    “Built on a solid foundation of trust and respect, the Pennsylvania Key strives to provide reflective and responsible services across the Commonwealth. We are committed to developing and maintaining collaborative relationships that are valued with open minds and appreciation for growth.”
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