subscription ad showing

  • DePrato
    Asked on July 31, 2019 at 12:26 PM

    Hello,

    We have paid to have no subscription on our forms - yet it is till showing on our thank you page.

    Screenshot attached.

    Please advise.

    Jotform Thread 1910687 Screenshot
  • zuritapia
    Replied on July 31, 2019 at 1:37 PM

    Hi @DePrato!

    I do see you are under our Bronze Paid Plan, by default the branding option does stay enabled. You can easily uncheck this option by accessing your profile on Account Settings.

    1564594627jotform branding Screenshot 10