subscription ad showing

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    Asked on July 31, 2019 at 12:26 PM


    We have paid to have no subscription on our forms - yet it is till showing on our thank you page.

    Screenshot attached.

    Please advise.

  • Profile Image
    Answered on July 31, 2019 at 01:37 PM

    Hi @DePrato!

    I do see you are under our Bronze Paid Plan, by default the branding option does stay enabled. You can easily uncheck this option by accessing your profile on Account Settings.

    1564594627jotform branding.gif