Accidentally Deleted a Submission - Can I retrieve?

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    Asked on July 31, 2019 at 11:12 PM

    Hello, I accidentally deleted a submission form.  Is there a way to retrieve it back?  It just happened less than 10 minutes ago.

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    Answered on August 01, 2019 at 12:58 AM

    There is no option to recover deleted submission data in the submission data panel.

    What you can try is the Revision History tool and revert your form to a previous saved point. It will restore the previous submission data as well.

    Another way to regain the submission data is via the submission email. You can review the submission sent email of your form in your sent email history logs.

    Let us know if you need further assistance.

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    Answered on August 01, 2019 at 08:43 AM
    I have the email, but I'm unable to access the photos that were attached.
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    Answered on August 01, 2019 at 09:56 AM

    Have you tried the revision history suggested by my colleague? Can you please share to us the URL of the photos when you clicked it from your email.

    Looking forward for your response.