- peterzapAsked on March 12, 2013 at 04:47 PM
- JotForm SupportWelvinAnswered on March 12, 2013 at 05:14 PM
I guess you mean you're not receiving form notifications. That is because your email address is in our bouce list.
Reason(s) : 5.4.7 - Delivery expired (message too old) 554-'imta33.westchester.pa.mail.comcast.net comcast 188.8.131.52 Comcast block for spam. Please see http://postmaster.comcast.net/smtp-error-codes.php#BL000000'
The emails coming from Jotform has been block by comcast. Most of our users are having the same issue when using Comcast.
You may check this guide: How to setup email alerts to prevent "emails not being received" issues. And I would suggest using different email.