I get an Invalid PayPal account error but I do not want an online payment in the form

  • Profile Image
    Jackiereynecke
    Asked on August 01, 2019 at 09:22 AM

     The entry fee to this particular event has to be check or cash - I don't want any type of online payment 

    also I'm totally new at this and have just built my first tennis tournament registration form

    can you help I'm trying to email the form to my players to fill out - again I just picked a friend to do one with and he got that message 

    invalid PayPal account contact owner of the form 


    thank for you helping

  • Profile Image
    AndrewHag
    Answered on August 01, 2019 at 10:41 AM

    It seems you integrated your form with PayPal payment method and have not linked your PayPal account which is why you are getting the error message.

    1564670289The Easiest Online Form Builde

    If you wish to accept payments with PayPal and Check then you may follow this guide: How-to-Set-up-PayPal-Along-with-Other-Payment-Options

    But, as you mentioned you don't wish to accept any online payments, you may try using the Purchase Order payment.

    Guide: How-to-Create-Payment-Form-with-Purchase-Order

  • Profile Image
    Jackiereynecke
    Answered on August 01, 2019 at 11:43 AM
    The payment section has PayPal already checked off - it has an edit button
    - I can’t figure out how to delete it - it won’t let me select purchase
    order - how do I delete the prechecked PayPal option
    ...
  • Profile Image
    Welvin
    Answered on August 01, 2019 at 01:02 PM

    Go to the form builder with the form, and click on the Paypal field. Click the trash bin icon to delete:

    15646788802019-08-02-001.png

    Next, go to the Add Form Element and click Payment tabs to add Purchase Order. Your items are saved for you and will be automatically added once Purchase Order is added.