Form shows error message "SORRY ONLY ONE ENTRY IS ALLOWED".

  • kwcristian
    Asked on August 1, 2019 at 9:46 AM

    Greetings

    Here is my link:

    https://submit.jotform.us/submit/91944567194167/

    When I fill out my form to test whether it forwards to my website as I planned, I get the message SORRY ONLY ONE ENTRY IS ALLOWED even when I put totally different names. Please advise. 

    My email is kc.cristian@gmail.com

  • Ashwin JotForm Support
    Replied on August 1, 2019 at 11:16 AM

    You see the "Sorry only one entry is allowed" is because you have enabled "Unique Submission" setting in your form. Please check the screenshot below:

    1564672357UniqueSubmission Screenshot 10

    The "Unique Submission" as "Check cookies and IP" is preventing users to submit form again from same browser or IP address. I would suggest you to please select "No Check" in "Unique Submission" and that will solve your problem.

    Hope this helps.

    Do get back to us if you have any questions.