I am having diffulties with receiving the notifications from a submitle of the form...we are not getting them.

  • Profile Image
    Ken Lehman
    Asked on March 27, 2011 at 11:32 AM

    I manage a webpage for my fathers Heat & Air business and we are needing a form that will notify us quickly (real time) and I have been testing your service. We are needing to get multiple notifications to be sent to us and willing to pay for that service but I worry about getting the form e-mailed to us.  It would be very bad for our company image to not be able to respond to a on-line request.  I changed the original e-mail address that I provided with registration...did that cuase an issue?  I really like the user friendly interface and hope to find a way for us to be able to use your service.

    Thanks for your time,

    Ken Lehman
    Webmaster
    T L C Air Conditioning
    http://www.tlcair.com

  • Profile Image
    abajan
    Answered on March 27, 2011 at 12:15 PM

    Hello Ken

    It appears that somehow all email notifications for that form have been inadvertently deleted. That's why you have not been receiving any notifications. Here's how to configure multiple notifications. (Incidentally, there's no charge for that.)

    By the way, I notice that that form has two (2) identically labeled email fields. Perhaps it would be better to label the second one "Alternate email" and place it immediately beneath the first.

    Please let us know if you experience other problems with your forms.

    P.S. Shcedule > Schedule