Embedded form has a huge space below

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    paigejackson
    Asked on August 01, 2019 at 11:50 AM

    1564674596Capture 7.PNG


    Screenshot
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    John_Benson
    Answered on August 01, 2019 at 01:33 PM

    I checked your WordPress website and I can see the huge space at the bottom which is part of the embedded form.

    Can you please try re-embedding the form using the iFrame method? Here's a guide: Getting-the-Form-iFrame-Code.

    If the issue persists, then please insert this custom CSS into the stylesheet of your WordPress page:

    iframe#91984660186368 {
    height: 3550px !important;
    }

    Here's a guide on how to do that: How-to-easily-add-custom-css-to-your-wordpress-site.

    Hope that helps. If you have any questions, let us know.

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    Kiran
    Answered on August 02, 2019 at 08:38 AM

    We are sorry that we are not offering telephone support at the moment. Please be noted that this support forum is our primary support. Your questions on this support forum shall be answered in a timely manner. 

    I see that the form is embedded using Javascript embed method that adjusts the height of the form automatically. Please try embedding the form using iFrame embed method as mentioned by our colleague so that it the height can be adjusted in the embed code. 

    1564749486iframe_embed_changeheight.png

    Please give it a try and let us know if you need any further assistance. We will be happy to help.