i just upgrade from a free membership to a monthly premium member, how to transfer the form from the free membership to the premium account?

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    Daniel Koh
    Asked on March 12, 2013 at 09:42 PM
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    Answered on March 12, 2013 at 09:59 PM

    Hi there,

    We can help you with that. Can you please let us know your FREE account username and the other account username which is the PREMIUM account for further assistance?

    Thank you!

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    Answered on March 12, 2013 at 10:03 PM

    I was able to find a subscription for dk2101  (dk2101@hotmail.com)

    And it's been now upgraded to Premium, however, since the Order reflects the Jotform Login as your email address, I have changed the username into your email address , this way , we will prevent the account going overlimit

    Kind regards