PDF Form: The Dropdown field is selecting the first option as the default but should be blank

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    derrickking06
    Asked on August 01, 2019 at 04:48 PM

    Default tab entries will not convert properly when downloading as PDF but appears fine in displayed version.


    For example. The default tab should be blank for Vehicle Year but automatically changes to 2025 when downloaded as PDF.

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    Welvin
    Answered on August 01, 2019 at 06:11 PM

    Our apologies for the issue.

    I can replicate this in the PDF Form. I tried finding a workaround such as using the empty option value and adding extra empty option, but that does not seem to work. 

    I have escalated this thread to our backend team for additional review. Once we have an update, you will be notified here. 

    In the meantime, you may consider adding - (hyphen) as the first option in the form and select that as the default. 

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    utku
    Answered on August 07, 2019 at 09:58 AM

    Hi @derrickking06,

    We have added empty options to Fillable PDF Forms too. From now on, first option of dropdown field will be blank. You can set text for empty option from question properties editor.

    Please inform us if you need further help.
    Thanks for your suggestion.