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gills62caAsked on August 1, 2019 at 5:35 PM
I set up the auto-responder to have the sender address as workshop@twins...., and when I tested it, it was from JotForm. Then I realized I should have set it up as SMTP. Can I change this?
Thanks
Sandy
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Girish JotForm SupportReplied on August 1, 2019 at 6:52 PM
Hello Sandy,
Please check this guide to setup SMTP in your email settings: How-to-Setup-SMTP-for-a-Form.
Do review and let us know if you have any further queries.
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gills62caReplied on August 1, 2019 at 7:35 PM
Hi - I have already set up the email address as "verified" though. I just want to change it to SMTP. Do I have to delete the address first or can I change it?
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Girish JotForm SupportReplied on August 1, 2019 at 8:40 PM
Yes, you can change it without deleting your existing email setup. But please be sure to select the SMTP setup in you Sender email dropdown and then Save the email settings. Only then emails will be triggered using your SMTP setup.
Do let us know if you have any further queries.