Submission didn't show up in the Google Sheets

  • Profile Image
    Asked on August 01, 2019 at 11:05 PM


    the booking is on submission folder, but didn't show up on 3rd integration google sheet. Pls check


  • Profile Image
    Answered on August 02, 2019 at 01:12 AM

    We are sorry for the inconvenience this may have caused. As I check the spreadsheet, it seems that the order of columns have been changed. Please note that if any changes made to the integrated sheet, the integration may break and the submissions may not be updated properly. 

    We have now pushed the missing submissions to the Google Sheets for the form 91330634230445. Please check and see if the new submissions are being updated normally. 

    If the issue still persists, we request you to remove the Google Sheets integration on the form and reintegrate it. Please make sure that you are not making any changes to the integrated sheet to avoid such issues.