JotForm Submission Button Not Working

  • ClinicTracker
    Asked on August 2, 2019 at 2:04 AM

    Hello,

    The submission button does nothing when press for the form called "Request FREE EHR Buyers Guide". Please advise as I need this form to work asap.

    The form exists on http://promo.clinictracker.com/ehr-buyers-guide/

    Marc

    Page URL: http://promo.clinictracker.com/ehr-buyers-guide/
  • BJoanna
    Replied on August 2, 2019 at 2:22 AM

    I tested your embedded form and I was able to replicate the issue you reported. After that, I tested your standalone form and the submit button is working properly there. 

    Please re-embed your form with the iFrame code to see if that will resolve the issue.

    Getting the Form iFrame Code

  • ClinicTracker
    Replied on August 2, 2019 at 2:26 AM

    I fixed it - the hidden recaptcha was making the form not submit