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Brendon MacdonaldAsked on August 2, 2019 at 11:04 AM
hi I just upgraded my account so we could start to have HIPPA forms - I just want to confirm we can now create these forms with the account that I signed up for
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zuritapiaReplied on August 2, 2019 at 11:31 AM
Hi Brendon!
It looks like you did successfully upgrade to the Silver Plan however you do need to do one more step to get your forms to be HIPAA Compliant. Please follow the guide below:
https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance
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YVDMAINReplied on August 5, 2019 at 2:43 PMthanks for your email
when i click it i get this message
Brendon Macdonald Founder & CEO, *Yello Veedub* p: + 44 151 640 0381 a:
Studio E, 16 Jordan Street, Baltic Triangle, Liverpool, L1 0BP
w: www.yelloveedub.com ( http://www.yelloveedub.com ) e: brendon@yelloveedub.com ( https://www.facebook.com/brendonmac ) ( https://uk.linkedin.com/in/brendonmacdonald ) ( https://twitter.com/yellobren )
HubSpot Academy Certified ( http://hubs.ly/H035cNn0 )
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zuritapiaReplied on August 5, 2019 at 2:49 PM
Hi Brendon!
I am unable to see the error message you receive when you try to select Upgrade to HIPAA Compliant. If it is a screenshot can you please provide is once again via the thread and not via email, please.
https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum