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ralongi5241Asked on August 2, 2019 at 11:23 AM
Hi, i am a previous customer.
I am looking to start using your product again and i am in the testing phase.
It is not working properly the submit button is not adding the form data to the spreadsheet
can you allow me to test before i purchase
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David JotForm Support ManagerReplied on August 2, 2019 at 11:52 AM
Thank you for contacting us, are you referring to this form? https://www.jotform.us/form/92134343598159
That form is encrypted, therefore, it won't work with the integrations. Please check this guide before using encrypted forms: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#Can-I-Use-Any-Integration-on-Encrypted-Forms
So, if you want to integrate with Google Sheets, you should turn off the encryption: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#How-Can-I-Turn-off-the-Encryption-on-My-Form
Let us know if you have more questions.
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ralongi5241Replied on August 2, 2019 at 12:43 PMOk thank you.
Rosemarie Alongi
International Union of Operating Engineers Local 4
Health and Welfare, Pension, and Annuity Funds
16 Trotter Drive, Medway, MA 02053
Tel: 508-533-1400 x125 / Fax: 508-533-1425
www.local4funds.org
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ralongi5241Replied on August 2, 2019 at 12:43 PMHi, I am trying to find an alternative deposit slip program for the girls in the office.
I thought last night I could use your product so they can just enter checks like a typewriter which would track in a spreadsheet.
I think this could be done with https://www.jotform.us/form/92134343598159
my question, can I make the form reappear after they hit submit?
Rosemarie Alongi
International Union of Operating Engineers Local 4
Health and Welfare, Pension, and Annuity Funds
16 Trotter Drive, Medway, MA 02053
Tel: 508-533-1400 x125 / Fax: 508-533-1425
www.local4funds.org
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David JotForm Support ManagerReplied on August 2, 2019 at 12:53 PM
Your new question, will be addressed in the following forum thread: https://www.jotform.com/answers/1913989