PayPal Standard: Things don't appear to be working at the moment.

  • howel270
    Asked on August 2, 2019 at 11:36 AM

    Hi! We built a new Jotform event registration form Learning & Libations registration 2019 by using an old form, Learning & Libations registration 2018. 

    It all works fine when someone pays with a PayPal account.

    It doesn't work if someone tries to pay with a credit card.

    Do we need to remove old PayPal element and reload updated one? If so, how do we do that?

    Seeking your help!

    Patra

    Jotform Thread 1913855 Screenshot
  • AndrewHag
    Replied on August 2, 2019 at 12:12 PM

    It seems the integration set-up correctly. I also performed a test submission on the form and it redirects me to the PayPal Payment page without any issue after submitting the form.

    1564762238test Screenshot 10

    Could you please try again and let us know? If the issue still persists, could you please share the screenshot of the console log?

    Here is the guide: How-to-get-a-console-report-from-most-common-browsers