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darlinawAsked on August 2, 2019 at 12:46 PM
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KrisLei Jotform SupportReplied on August 2, 2019 at 1:13 PM
Hi,
Maybe, the reason you are showing that message because the account already exceeds its limits on making new forms or submissions. Here's a guideline on understanding your account usage and limits.
https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
But, if you are trying to copy or clone a form to your account here are the steps: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
I hope this helps, let us know if you need further assistance.