Upgrading today to Silver question

  • jhadley999
    Asked on August 2, 2019 at 2:34 PM

    Might you please show me a screenshot of how the HIPPA compliant image will look when using a one-question at a time option?  Is it only on the welcome page or with every question? 

    Thanks, Jeff

  • Ivaylo JotForm Support
    Replied on August 2, 2019 at 2:56 PM

    HIPAA Compliance Badge will appear on every card in your form. It will look like this:

    1564771546chrome iAGVeX0bWA Screenshot 10

    You can also decide to remove the badge. Here is the guide:

    https://eu.jotform.com/help/505-How-to-remove-HIPAA-Compliance-Badge-on-the-forms

    Let us know if you need any further assistance.

  • jhadley999
    Replied on August 2, 2019 at 3:45 PM

    Okay thanks.

    Does the transitioning to Silver with the HIPPA compliance occur seemlessly/automatically without me needing to do anything manually, as seem to remember a step to do a form by form upgrade once become a silver member.  Yes?

  • jhadley999
    Replied on August 2, 2019 at 3:49 PM

    ... and btw, needing HIPPA compliance is, right now anyway, the only reason interested in upgrading. 

  • Ivaylo JotForm Support
    Replied on August 2, 2019 at 4:05 PM

    You can apply via the "Upgrade to HIPAA Compliance" button, which is located in the settings of your account. You can check and follow this guide:

    https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance

    1564776293chrome feqJilyuqr Screenshot 10

    When your account become HIPAA compliant, all your forms will become automatically HIPAA compliant. Here is a guide:

    https://eu.jotform.com/help/502-How-to-make-sure-your-forms-are-HIPAA-Compliant

    Let us know if you need any further assistance.

  • jhadley999
    Replied on August 2, 2019 at 4:22 PM

    Okay thanks.

    I guess "download data" gets the data to the 'right' server for HIPPA compliance immediately, well, it has not even been launched yet on my end. :-)

    Jeff

  • Ivaylo JotForm Support
    Replied on August 2, 2019 at 4:53 PM

    When you upgrade to HIPAA compliance, you will be moved on a special server. Then when you download data, it will be downloaded from this server.

    Let us know if we can be of any further assistance.